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	<title>PR Matters &#187; Brand</title>
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		<title>Where do some of the big issues sit on your Relevance Index?</title>
		<link>http://www.prmatters.co.nz/where-do-some-of-the-big-issues-sit-on-your-relevance-index/</link>
		<comments>http://www.prmatters.co.nz/where-do-some-of-the-big-issues-sit-on-your-relevance-index/#comments</comments>
		<pubDate>Tue, 24 May 2011 03:47:08 +0000</pubDate>
		<dc:creator>Jane Dodd</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Christchurch]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[New Zealand Herald]]></category>
		<category><![CDATA[Princess Beatrice]]></category>
		<category><![CDATA[Relevance Index]]></category>
		<category><![CDATA[The big issues]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=888</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/where-do-some-of-the-big-issues-sit-on-your-relevance-index/' addthis:title='Where do some of the big issues sit on your Relevance Index? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Even without realising it, relevance dominates our thinking every day.  The more relevant the communication, the more likely we are to first become engaged and then respond. My personal Relevance Index (RI) is based around • Do I have a choice in the matter? Who ignores an IRD letter or one from the Ministry of Transport?  [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/where-do-some-of-the-big-issues-sit-on-your-relevance-index/' addthis:title='Where do some of the big issues sit on your Relevance Index? ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Litany of apologies, but no humility</title>
		<link>http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/</link>
		<comments>http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/#comments</comments>
		<pubDate>Wed, 13 Apr 2011 00:14:24 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Close Up]]></category>
		<category><![CDATA[Dan Buckingham]]></category>
		<category><![CDATA[Jetstar CEO David Hall]]></category>
		<category><![CDATA[Jetstar complaint]]></category>
		<category><![CDATA[Media spokespeople]]></category>
		<category><![CDATA[Minister for Disability Issues]]></category>
		<category><![CDATA[Reputation Management]]></category>
		<category><![CDATA[Tanya Black]]></category>
		<category><![CDATA[Tariana Turia]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=855</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/' addthis:title='Litany of apologies, but no humility '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>If you watched Close Up last night you’ll know all about the problems encountered by wheelchair-bound Tanya Black and Dan Buckingham in trying to take a Jetstar flight to the Capital. You see, Tanya and Dan ended up ditching their tickets and flying hassle-free with Air NZ. There are many aspects of this episode that [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/' addthis:title='Litany of apologies, but no humility ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Obituary – British humour and satire has died!</title>
		<link>http://www.prmatters.co.nz/obituary-%e2%80%93-british-humour-and-satire-has-died/</link>
		<comments>http://www.prmatters.co.nz/obituary-%e2%80%93-british-humour-and-satire-has-died/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 00:57:17 +0000</pubDate>
		<dc:creator>Dennis Lynch</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Billy T James]]></category>
		<category><![CDATA[Blackadder]]></category>
		<category><![CDATA[British humour]]></category>
		<category><![CDATA[English]]></category>
		<category><![CDATA[Gloabl communication]]></category>
		<category><![CDATA[QI]]></category>
		<category><![CDATA[Stephen Fry]]></category>
		<category><![CDATA[Top Gear]]></category>
		<category><![CDATA[Tsutomu Yamaguchi]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=713</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/obituary-%e2%80%93-british-humour-and-satire-has-died/' addthis:title='Obituary – British humour and satire has died! '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Is global communication sounding the death knell for national humour and satire? British humour has certainly taken a buffeting in recent weeks with the Top Gear team and Stephen Fry being castigated internationally for their ‘zany’ comments, the type of which is beloved by many in the English speaking world. Fry’s offence was for pondering [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/obituary-%e2%80%93-british-humour-and-satire-has-died/' addthis:title='Obituary – British humour and satire has died! ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/obituary-%e2%80%93-british-humour-and-satire-has-died/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Communications shouldn’t mean altercation</title>
		<link>http://www.prmatters.co.nz/communications-shouldn%e2%80%99t-mean-altercation/</link>
		<comments>http://www.prmatters.co.nz/communications-shouldn%e2%80%99t-mean-altercation/#comments</comments>
		<pubDate>Thu, 14 Oct 2010 03:47:24 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Airline communications]]></category>
		<category><![CDATA[Check-in counters]]></category>
		<category><![CDATA[communications black hole]]></category>
		<category><![CDATA[communications nightmare]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Jetstar]]></category>
		<category><![CDATA[Jetstar complaint]]></category>
		<category><![CDATA[Shock jock's alleged assault]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=644</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/communications-shouldn%e2%80%99t-mean-altercation/' addthis:title='Communications shouldn’t mean altercation '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Hopefully an altercation is not the only way to get Jetstar’s attention, but it may be. Our experience is as follows &#8211; after booking a flight to Christchurch to see the Ron Mueck exhibition with members of an art group, a later visit to an orthopaedic surgeon resulted in a fixture at Ascot hospital for [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/communications-shouldn%e2%80%99t-mean-altercation/' addthis:title='Communications shouldn’t mean altercation ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>There’s news and views. Is responding to an issue with an ad the way to go?</title>
		<link>http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/</link>
		<comments>http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/#comments</comments>
		<pubDate>Thu, 05 Aug 2010 03:51:27 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Advertorial]]></category>
		<category><![CDATA[Ecostore]]></category>
		<category><![CDATA[Editorial]]></category>
		<category><![CDATA[issues management]]></category>
		<category><![CDATA[Laundry]]></category>
		<category><![CDATA[New Zealand Herald]]></category>
		<category><![CDATA[Newspaper Advertising Bureau]]></category>
		<category><![CDATA[pH levels]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=562</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/' addthis:title='There’s news and views. Is responding to an issue with an ad the way to go? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Are big bold ads now the immediate way to address real or perceived injustices thought to have been perpetrated through the columns of newspaper?  On July 2, the New Zealand Herald ran a story stating that an investigation found a couple of eco-friendly laundry powders had high pH levels which could pose a health risk. [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/' addthis:title='There’s news and views. Is responding to an issue with an ad the way to go? ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>How you respond is a measure of your mettle</title>
		<link>http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/</link>
		<comments>http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/#comments</comments>
		<pubDate>Fri, 30 Jul 2010 02:59:23 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[Gulf of Mexico]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[Media management]]></category>
		<category><![CDATA[Oil Spill]]></category>
		<category><![CDATA[PR disaster]]></category>
		<category><![CDATA[Tony Hayward]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=553</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/' addthis:title='How you respond is a measure of your mettle '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>He didn’t get it then, and he doesn’t get it now. “Then” was when he fronted up to the affected communities, the media, and politicians over the Gulf oil spill disaster; and “he” is former BP chief Tony Hayward. It is almost beyond comprehension that he would say, when exiting the top job, “Life isn’t [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/' addthis:title='How you respond is a measure of your mettle ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Should governments have the right to censor Facebook?</title>
		<link>http://www.prmatters.co.nz/should-governments-have-the-right-to-censor-facebook/</link>
		<comments>http://www.prmatters.co.nz/should-governments-have-the-right-to-censor-facebook/#comments</comments>
		<pubDate>Wed, 21 Jul 2010 22:13:49 +0000</pubDate>
		<dc:creator>Emma</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[David Cameron]]></category>
		<category><![CDATA[Digital rights]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Free speech]]></category>
		<category><![CDATA[Raoul Moat]]></category>
		<category><![CDATA[UK]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=535</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/should-governments-have-the-right-to-censor-facebook/' addthis:title='Should governments have the right to censor Facebook? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Major tragedies are usually followed by a host of different reactions and responses. These are frequently played out in public as individuals try to connect with other like-minded people to affirm their own reaction to a situation. Naturally the online world offers many forums in which to do this. Most recently, British PM David Cameron [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/should-governments-have-the-right-to-censor-facebook/' addthis:title='Should governments have the right to censor Facebook? ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Lying as part of your strategy</title>
		<link>http://www.prmatters.co.nz/lying-as-part-of-your-strategy/</link>
		<comments>http://www.prmatters.co.nz/lying-as-part-of-your-strategy/#comments</comments>
		<pubDate>Fri, 09 Jul 2010 04:36:59 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Japan]]></category>
		<category><![CDATA[Pete Bethune]]></category>
		<category><![CDATA[Sea Shepherd]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Whaling]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=509</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/lying-as-part-of-your-strategy/' addthis:title='Lying as part of your strategy '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Will we believe anything they say from now on? Possibly not. I’m talking about the Sea Shepherd organisation announcement publicly severing its relationship with the incarcerated Pete Bethune. No sooner had Bethune received what was widely regarded as a light two-year suspended sentence from the Japanese courts, than Sea Shepherd tells us that its statements [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/lying-as-part-of-your-strategy/' addthis:title='Lying as part of your strategy ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Are PR professionals worth the money?</title>
		<link>http://www.prmatters.co.nz/are-pr-professionals-worth-the-money/</link>
		<comments>http://www.prmatters.co.nz/are-pr-professionals-worth-the-money/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 00:05:12 +0000</pubDate>
		<dc:creator>Jane Dodd</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Consultancy]]></category>
		<category><![CDATA[DIY PR]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[public relations]]></category>
		<category><![CDATA[Publicity]]></category>
		<category><![CDATA[Relationship building]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=502</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/are-pr-professionals-worth-the-money/' addthis:title='Are PR professionals worth the money? '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>Naturally as the GM of a major PR consultancy my response is yes. The range of PR services available in New Zealand are as wide and varied as the needs of the individuals and organisations who procure these services. Anyone who spends money on PR rightly expects a meaningful communication outcome. I was therefore intrigued [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/are-pr-professionals-worth-the-money/' addthis:title='Are PR professionals worth the money? ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>All associated with the BP oil spill are acting incomprehensibly</title>
		<link>http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/</link>
		<comments>http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 02:55:49 +0000</pubDate>
		<dc:creator>Dennis Lynch</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[BBC]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Gulf of Mexico]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[Oil Spill]]></category>
		<category><![CDATA[PR disaster]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=448</guid>
		<description><![CDATA[<div class="addthis_toolbox addthis_default_style " addthis:url='http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/' addthis:title='All associated with the BP oil spill are acting incomprehensibly '  ><a class="addthis_button_facebook_like" fb:like:layout="button_count"></a><a class="addthis_button_tweet"></a><a class="addthis_counter addthis_pill_style"></a></div>From a communication perspective, it’s impossible to make sense of what is taking place with the BP oil spill into the Gulf of Mexico. The BBC describes the issue as a ‘PR disaster’ for BP while international financial analysts talk about it undermining the competitive advantage of the world’s 5th largest company ‘into the foreseeable [...]<div class="addthis_toolbox addthis_default_style addthis_32x32_style" addthis:url='http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/' addthis:title='All associated with the BP oil spill are acting incomprehensibly ' ><a class="addthis_button_preferred_1"></a><a class="addthis_button_preferred_2"></a><a class="addthis_button_preferred_3"></a><a class="addthis_button_preferred_4"></a><a class="addthis_button_compact"></a></div>]]></description>
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