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	<title>PR Matters &#187; Crisis Communications</title>
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	<description>fresh thinking - influential communication</description>
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		<title>How you respond is a measure of your mettle</title>
		<link>http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/</link>
		<comments>http://www.prmatters.co.nz/how-you-respond-is-a-measure-of-your-mettle/#comments</comments>
		<pubDate>Fri, 30 Jul 2010 02:59:23 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[Gulf of Mexico]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[Media management]]></category>
		<category><![CDATA[Oil Spill]]></category>
		<category><![CDATA[PR disaster]]></category>
		<category><![CDATA[Tony Hayward]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=553</guid>
		<description><![CDATA[
He didn’t get it then, and he doesn’t get it now. “Then” was when he fronted up to the affected communities, the media, and politicians over the Gulf oil spill disaster; and “he” is former BP chief Tony Hayward.
It is almost beyond comprehension that he would say, when exiting the top job, “Life isn’t fair”.
How [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Lying as part of your strategy</title>
		<link>http://www.prmatters.co.nz/lying-as-part-of-your-strategy/</link>
		<comments>http://www.prmatters.co.nz/lying-as-part-of-your-strategy/#comments</comments>
		<pubDate>Fri, 09 Jul 2010 04:36:59 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Japan]]></category>
		<category><![CDATA[Pete Bethune]]></category>
		<category><![CDATA[Sea Shepherd]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Whaling]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=509</guid>
		<description><![CDATA[Will we believe anything they say from now on? Possibly not. I’m talking about the Sea Shepherd organisation announcement publicly severing its relationship with the incarcerated Pete Bethune.
No sooner had Bethune received what was widely regarded as a light two-year suspended sentence from the Japanese courts, than Sea Shepherd tells us that its statements about [...]]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/lying-as-part-of-your-strategy/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>All associated with the BP oil spill are acting incomprehensibly</title>
		<link>http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/</link>
		<comments>http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 02:55:49 +0000</pubDate>
		<dc:creator>Dennis</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[BBC]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Gulf of Mexico]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[Oil Spill]]></category>
		<category><![CDATA[PR disaster]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=448</guid>
		<description><![CDATA[From a communication perspective, it’s impossible to make sense of what is taking place with the BP oil spill into the Gulf of Mexico.
The BBC describes the issue as a ‘PR disaster’ for BP while international financial analysts talk about it undermining the competitive advantage of the world’s 5th largest company ‘into the foreseeable future’.
It’s [...]]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/all-associated-with-the-bp-oil-spill-are-acting-incomprehensibly/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Rewriting the crisis management template</title>
		<link>http://www.prmatters.co.nz/rewriting-the-crisis-management-template/</link>
		<comments>http://www.prmatters.co.nz/rewriting-the-crisis-management-template/#comments</comments>
		<pubDate>Fri, 30 Apr 2010 00:43:20 +0000</pubDate>
		<dc:creator>Dennis</dc:creator>
				<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Airline crisis]]></category>
		<category><![CDATA[communicators]]></category>
		<category><![CDATA[Crisis communication]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Iceland]]></category>
		<category><![CDATA[issues management]]></category>
		<category><![CDATA[Mashable]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Volcano]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=382</guid>
		<description><![CDATA[Corporations not convinced of the role that social media can play in crisis or issues management communication need only study its role during the recent Iceland volcanic eruption to change their position totally.
As you read this, the template for managing a crisis is being rewritten.
In the recent airline crisis, experienced as a result of the [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Polish authorities recover quickly from disaster to reaffirm control</title>
		<link>http://www.prmatters.co.nz/polish-authorities-recover-quickly-from-disaster-to-reaffirm-control/</link>
		<comments>http://www.prmatters.co.nz/polish-authorities-recover-quickly-from-disaster-to-reaffirm-control/#comments</comments>
		<pubDate>Wed, 14 Apr 2010 00:38:04 +0000</pubDate>
		<dc:creator>Dennis</dc:creator>
				<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Coca Cola]]></category>
		<category><![CDATA[Crisis communication]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[Disaster]]></category>
		<category><![CDATA[Elections]]></category>
		<category><![CDATA[issues management]]></category>
		<category><![CDATA[Plane crash]]></category>
		<category><![CDATA[Poland]]></category>
		<category><![CDATA[Polish President]]></category>
		<category><![CDATA[Russia]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=362</guid>
		<description><![CDATA[The Polish administration has to be admired for getting its crisis management plan into action quickly following the tragic crash of the aeroplane carrying that country’s top political, civil and military leaders.
It has reaffirmed steady hands remain on the tiller of State.
The Acting President has appointed acting heads of institutions such as the National Bank, [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The email world &#8211; where waspish comment, voyeurism and freeloading flourishes</title>
		<link>http://www.prmatters.co.nz/the-email-world-where-waspish-comment-voyeurism-and-freeloading-flourishes/</link>
		<comments>http://www.prmatters.co.nz/the-email-world-where-waspish-comment-voyeurism-and-freeloading-flourishes/#comments</comments>
		<pubDate>Mon, 29 Mar 2010 21:48:36 +0000</pubDate>
		<dc:creator>Jane Dodd</dc:creator>
				<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Communication]]></category>
		<category><![CDATA[Danny Watson]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Newstalk ZB]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[Privacy]]></category>
		<category><![CDATA[Viral media]]></category>
		<category><![CDATA[Voyeurism]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=347</guid>
		<description><![CDATA[“Whore” &#8211; the email response to a politely declined request for sponsorship is now part of email history. 
Had I received such an email, I’m inclined to think I would have passed it on to a few colleagues. However, when  I received a copy for the third, or was it the fourth time, last week – [...]]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/the-email-world-where-waspish-comment-voyeurism-and-freeloading-flourishes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The tale of two media interviews</title>
		<link>http://www.prmatters.co.nz/the-tale-of-two-media-interviews/</link>
		<comments>http://www.prmatters.co.nz/the-tale-of-two-media-interviews/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 04:12:03 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Brands]]></category>
		<category><![CDATA[Cadbury]]></category>
		<category><![CDATA[Chiefs]]></category>
		<category><![CDATA[damage control]]></category>
		<category><![CDATA[issues management]]></category>
		<category><![CDATA[kiwi icons]]></category>
		<category><![CDATA[media training]]></category>
		<category><![CDATA[NZRU]]></category>
		<category><![CDATA[rugby apology]]></category>
		<category><![CDATA[rugby franchise]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=341</guid>
		<description><![CDATA[There have been two hugely different media interviews this week that provide good learning experiences. That of Cadbury New Zealand Managing Director, Matthew Oldham, with John Campbell of Campbell Live, and former All Back and Chief’s No 8 Sione Lauaki, on the main TV bulletins.
Take Lauaki first. Coming out of the Hamilton District Court after [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Annual Conferences, key communication events or commercial craftiness?</title>
		<link>http://www.prmatters.co.nz/annual-conferences-key-communication-events-or-commercial-craftiness/</link>
		<comments>http://www.prmatters.co.nz/annual-conferences-key-communication-events-or-commercial-craftiness/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 20:03:15 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Energy Minister]]></category>
		<category><![CDATA[Gerry Brownlee]]></category>
		<category><![CDATA[Keynote speaker]]></category>
		<category><![CDATA[Otago Daily Times]]></category>
		<category><![CDATA[The Press]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=261</guid>
		<description><![CDATA[Annual industry conferences are key communications events for most sectors. The opportunity to hear directly from people who have particular insight or influence in your sector is a particular draw-card for delegates and sector commentators alike.  With this in mind, a small story in The Press last Friday bears some reflection.
Energy Minister Gerry Brownlee elected [...]]]></description>
		<wfw:commentRss>http://www.prmatters.co.nz/annual-conferences-key-communication-events-or-commercial-craftiness/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Curious questions for a new decade</title>
		<link>http://www.prmatters.co.nz/curious-questions-for-a-new-decade/</link>
		<comments>http://www.prmatters.co.nz/curious-questions-for-a-new-decade/#comments</comments>
		<pubDate>Sun, 24 Jan 2010 23:06:51 +0000</pubDate>
		<dc:creator>Jane Dodd</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Journalism]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[2020]]></category>
		<category><![CDATA[4th state principles]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[celebrity]]></category>
		<category><![CDATA[Citizen journalist]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[Crusaders]]></category>
		<category><![CDATA[ethics]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Media environment]]></category>
		<category><![CDATA[New decade]]></category>
		<category><![CDATA[Online media]]></category>
		<category><![CDATA[Social responsibility]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=229</guid>
		<description><![CDATA[1. Where did the man on the street go?
Web 2.0 where? We wondered if the exuberance around the democratising power of the all-access-internet we saw mid-decade hasn’t become a bit deflated in the past year or so. Could the man on the online street have been shouted out by the noisier and better resourced?
With a [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tiger Tiger burning bright&#8230;and crashing*</title>
		<link>http://www.prmatters.co.nz/tiger-tiger-burning-bright-and-crashing/</link>
		<comments>http://www.prmatters.co.nz/tiger-tiger-burning-bright-and-crashing/#comments</comments>
		<pubDate>Fri, 11 Dec 2009 02:41:55 +0000</pubDate>
		<dc:creator>Erica</dc:creator>
				<category><![CDATA[Brand]]></category>
		<category><![CDATA[Crisis Communications]]></category>
		<category><![CDATA[Media landscape]]></category>
		<category><![CDATA[PR Matters]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[crisis management]]></category>
		<category><![CDATA[Endorsements]]></category>
		<category><![CDATA[Forbes]]></category>
		<category><![CDATA[reputation]]></category>
		<category><![CDATA[sponsorship]]></category>
		<category><![CDATA[Tiger Woods]]></category>

		<guid isPermaLink="false">http://www.prmatters.co.nz/?p=207</guid>
		<description><![CDATA[While the media still can’t get quite enough of the story, some quarters have gone quiet on Tiger Woods. 
After his ho-hum apology, Tiger is giving the world the silent treatment in a strategy to deal with the ruckus over the snowballing allegations of multiple infidelities. Keeping Mum is not a bad idea, in truth, particularly while [...]]]></description>
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		<slash:comments>1</slash:comments>
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