http://www.prmatters.co.nz fresh thinking - influential communication Thu, 26 Jan 2012 01:27:04 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://www.prmatters.co.nz/media-relationships-it%e2%80%99s-important-to-make-them-work/ http://www.prmatters.co.nz/media-relationships-it%e2%80%99s-important-to-make-them-work/#comments Thu, 19 Jan 2012 04:55:09 +0000 Paul http://www.prmatters.co.nz/?p=1352 The Press has accused EQC of being unprofessional in its portrayal of two of its reporters – one as “schizophrenic in his writing” and another as a “rogue reporter”. The background to this is the EQC’s presentation to field staff on Monday reminding them of the organisation’s responsibilities to the media and that media enquiries [...]

]]> http://www.prmatters.co.nz/media-relationships-it%e2%80%99s-important-to-make-them-work/feed/ 0 http://www.prmatters.co.nz/mayor-parker-and-ballantynes-show-us-how-it-can-be-done/ http://www.prmatters.co.nz/mayor-parker-and-ballantynes-show-us-how-it-can-be-done/#comments Thu, 08 Dec 2011 00:50:42 +0000 Jane Dodd http://www.prmatters.co.nz/?p=1317 As President of the Public Relations Institute of NZ (PRINZ), I was privileged late last week to present Bob Parker, Mayor of Christchurch with the Institute’s Communicator of the Year award in Christchurch.  It is an annual award bestowed by the College of Fellows, so the selection of Mayor Parker is not simply one of [...]

]]> http://www.prmatters.co.nz/mayor-parker-and-ballantynes-show-us-how-it-can-be-done/feed/ 0 http://www.prmatters.co.nz/good-on-you-vector/ http://www.prmatters.co.nz/good-on-you-vector/#comments Tue, 01 Nov 2011 19:27:40 +0000 Paul http://www.prmatters.co.nz/?p=1231 All the professionals I’ve spoken to agree that Vector, and particularly its chief, Simon Mackenzie, did an excellent job of communicating during the gas supply crisis. That is why it was surprising  to read that the organisation had been quick to “admit communication errors”, and was undertaking a formal review of its communication process. However, [...]

]]> http://www.prmatters.co.nz/good-on-you-vector/feed/ 3 http://www.prmatters.co.nz/when-sorry-is-too-little-too-late/ http://www.prmatters.co.nz/when-sorry-is-too-little-too-late/#comments Fri, 14 Oct 2011 01:05:11 +0000 Paul http://www.prmatters.co.nz/?p=1184 It was an outrage, but there was an apology. A “stupid thing” had been done and it was now deeply regretted. An All Black had gone out drinking (and smoking).  Fortunate for Cory Jane, he played a blinder and the match was won. The second apology of the week came from Costamare Shipping Company managing [...]

]]> http://www.prmatters.co.nz/when-sorry-is-too-little-too-late/feed/ 1 http://www.prmatters.co.nz/well-thats-a-relief/ http://www.prmatters.co.nz/well-thats-a-relief/#comments Wed, 28 Sep 2011 21:48:36 +0000 Paul http://www.prmatters.co.nz/?p=1164 Two days ago we were all wringing our hands with despair over World Health Organisation data that showed Auckland had New Zealand’s worst air pollution, double that of Sydney. We read yesterday that the data has been withdrawn, and new data will show that Auckland is only slightly worse than Sydney and Dunedin, which the [...]

]]> http://www.prmatters.co.nz/well-thats-a-relief/feed/ 1 http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/ http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/#comments Wed, 13 Apr 2011 00:14:24 +0000 Paul http://www.prmatters.co.nz/?p=855 If you watched Close Up last night you’ll know all about the problems encountered by wheelchair-bound Tanya Black and Dan Buckingham in trying to take a Jetstar flight to the Capital. You see, Tanya and Dan ended up ditching their tickets and flying hassle-free with Air NZ. There are many aspects of this episode that [...]

]]> http://www.prmatters.co.nz/litany-of-apologies-but-no-humility/feed/ 0 http://www.prmatters.co.nz/every-day-heroes-respond-instinctively-to-the-christchurch-quake-2/ http://www.prmatters.co.nz/every-day-heroes-respond-instinctively-to-the-christchurch-quake-2/#comments Wed, 23 Feb 2011 00:48:23 +0000 Jane Dodd http://www.prmatters.co.nz/?p=775 Like most people I spent last evening watching back to back earthquake coverage. Our heart goes out to the people in the city. Last night my instinctive reaction was to buy one of the early flights today and go down and help. But it’s clear that just now there’s no need for knee jerk heroics [...]

]]> http://www.prmatters.co.nz/every-day-heroes-respond-instinctively-to-the-christchurch-quake-2/feed/ 0 http://www.prmatters.co.nz/cyclone-yasi-%e2%80%93-the-new-reality-tv-show/ http://www.prmatters.co.nz/cyclone-yasi-%e2%80%93-the-new-reality-tv-show/#comments Thu, 03 Feb 2011 03:52:16 +0000 Paul http://www.prmatters.co.nz/?p=707 They used to speak of the isolation of far North Queensland. No more I expect.  Over the past 24 to 36 hours our connectivity has once again been proven, with literally hundreds of people sharing personal accounts of their pre, intra and post-cyclone experiences. Even with widespread power outages, we have countless voice, picture and [...]

]]> http://www.prmatters.co.nz/cyclone-yasi-%e2%80%93-the-new-reality-tv-show/feed/ 0 http://www.prmatters.co.nz/we-express-our-deepest-sympathy-to-the-families-and-friends-of-the-29-men-lost-in-the-tragic-pike-mine-disaster/ http://www.prmatters.co.nz/we-express-our-deepest-sympathy-to-the-families-and-friends-of-the-29-men-lost-in-the-tragic-pike-mine-disaster/#comments Thu, 25 Nov 2010 01:52:45 +0000 Jane Dodd http://www.prmatters.co.nz/?p=694 Along with all other elements of this tragedy, such as the cause of the explosion and the stalled rescue effort, communications will become a focus for examination and commentary. As fellow communications professionals we salute the efforts of those involved and acknowledge the many challenges, most of which would be unknown to the outside observer, [...]

]]> http://www.prmatters.co.nz/we-express-our-deepest-sympathy-to-the-families-and-friends-of-the-29-men-lost-in-the-tragic-pike-mine-disaster/feed/ 0 http://www.prmatters.co.nz/radio-stands-tall-when-canterbury-earthquake-hits/ http://www.prmatters.co.nz/radio-stands-tall-when-canterbury-earthquake-hits/#comments Tue, 07 Sep 2010 22:50:28 +0000 Dennis Lynch http://www.prmatters.co.nz/?p=605 While TVNZ proudly proclaimed that 2 million Kiwis tuned in to its coverage of the Canterbury earthquake, the run-away winner story-teller in the first hours of the disaster was radio. By 7am on Saturday morning National Radio and Newstalk ZB were bringing us eye witness descriptions from people – professionals and the public – who [...]

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