http://www.prmatters.co.nz fresh thinking - influential communication Thu, 26 Jan 2012 01:27:04 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/ http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/#comments Thu, 05 Aug 2010 03:51:27 +0000 Paul http://www.prmatters.co.nz/?p=562 Are big bold ads now the immediate way to address real or perceived injustices thought to have been perpetrated through the columns of newspaper?  On July 2, the New Zealand Herald ran a story stating that an investigation found a couple of eco-friendly laundry powders had high pH levels which could pose a health risk. [...]

]]> http://www.prmatters.co.nz/there%e2%80%99s-news-and-views-is-responding-to-an-issue-with-an-ad-the-way-to-go/feed/ 1 http://www.prmatters.co.nz/rewriting-the-crisis-management-template/ http://www.prmatters.co.nz/rewriting-the-crisis-management-template/#comments Fri, 30 Apr 2010 00:43:20 +0000 Dennis Lynch http://www.prmatters.co.nz/?p=382 Corporations not convinced of the role that social media can play in crisis or issues management communication need only study its role during the recent Iceland volcanic eruption to change their position totally. As you read this, the template for managing a crisis is being rewritten. In the recent airline crisis, experienced as a result [...]

]]> http://www.prmatters.co.nz/rewriting-the-crisis-management-template/feed/ 1 http://www.prmatters.co.nz/polish-authorities-recover-quickly-from-disaster-to-reaffirm-control/ http://www.prmatters.co.nz/polish-authorities-recover-quickly-from-disaster-to-reaffirm-control/#comments Wed, 14 Apr 2010 00:38:04 +0000 Dennis Lynch http://www.prmatters.co.nz/?p=362 The Polish administration has to be admired for getting its crisis management plan into action quickly following the tragic crash of the aeroplane carrying that country’s top political, civil and military leaders. It has reaffirmed steady hands remain on the tiller of State. The Acting President has appointed acting heads of institutions such as the [...]

]]> http://www.prmatters.co.nz/polish-authorities-recover-quickly-from-disaster-to-reaffirm-control/feed/ 0 http://www.prmatters.co.nz/the-tale-of-two-media-interviews/ http://www.prmatters.co.nz/the-tale-of-two-media-interviews/#comments Wed, 24 Mar 2010 04:12:03 +0000 Paul http://www.prmatters.co.nz/?p=341 There have been two hugely different media interviews this week that provide good learning experiences. That of Cadbury New Zealand Managing Director, Matthew Oldham, with John Campbell of Campbell Live, and former All Back and Chief’s No 8 Sione Lauaki, on the main TV bulletins. Take Lauaki first. Coming out of the Hamilton District Court [...]

]]> http://www.prmatters.co.nz/the-tale-of-two-media-interviews/feed/ 0 http://www.prmatters.co.nz/government-showing-deft-communication-touch/ http://www.prmatters.co.nz/government-showing-deft-communication-touch/#comments Fri, 12 Feb 2010 03:08:03 +0000 Dennis Lynch http://www.prmatters.co.nz/?p=270 The Government’s handling of the tax changes to be announced in the May budget show a masterly understanding of managing long term communications. Delegate the task of putting forward ideas to a third party (a commission) and then immediately reject the most controversial (phew, it’s not going to be as bad as it could be!); [...]

]]> http://www.prmatters.co.nz/government-showing-deft-communication-touch/feed/ 0 http://www.prmatters.co.nz/why-the-media-wont-get-this-particular-tiger-by-his-tail/ http://www.prmatters.co.nz/why-the-media-wont-get-this-particular-tiger-by-his-tail/#comments Wed, 02 Dec 2009 22:52:01 +0000 Jane Dodd http://www.prmatters.co.nz/?p=201 It’s been interesting to watch the sports media trying to take the Tiger Woods story to new levels – despite his almost complete silence on the matter, until this morning, that is, when he offered further comment. Until now, in the absence of any new information, the story had become one about him not talking [...]

]]> http://www.prmatters.co.nz/why-the-media-wont-get-this-particular-tiger-by-his-tail/feed/ 0 http://www.prmatters.co.nz/the-first-response-is-all-that-matters/ http://www.prmatters.co.nz/the-first-response-is-all-that-matters/#comments Wed, 04 Feb 2009 20:06:25 +0000 Paul http://www.prmatters.co.nz/?p=79 When it comes to consumer complaints about food quality it’s the initial response that defines the future. This was evidenced again just after Christmas when a Napier family found what looked like a carpet tack in a large lollipop. In reality the tack had done no damage because the youngster dropped the lollipop as soon [...]

]]> http://www.prmatters.co.nz/the-first-response-is-all-that-matters/feed/ 0 http://www.prmatters.co.nz/hanging-by-a-thread/ http://www.prmatters.co.nz/hanging-by-a-thread/#comments Tue, 14 Oct 2008 03:05:53 +0000 Paul http://www.prmatters.co.nz/?p=55 In issues management there is always a new experience to be had, and based on a recent episode online media will bring challenges aplenty for those of us involved in issues and reputation management. This new media is like talkback on steroids where those with a point of view or complaint can rage to their [...]

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