http://www.prmatters.co.nz fresh thinking - influential communication Thu, 26 Jan 2012 01:27:04 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 http://www.prmatters.co.nz/critics-are-emboldened-in-a-crisis-so-don%e2%80%99t-fall-for-making-excuses/ http://www.prmatters.co.nz/critics-are-emboldened-in-a-crisis-so-don%e2%80%99t-fall-for-making-excuses/#comments Mon, 21 Sep 2009 02:56:40 +0000 Paul http://www.prmatters.co.nz/?p=140 The Sunday Star Times yesterday reported that Auckland’s new community laboratory company, Labtests (which won the contract from DML) believed that some of the complaints it was receiving about its service were the result of “propaganda”. Its chief medical officer, Dr Michael Coglin, said that some complaints were being encouraged by the company’s critics and [...]

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